mentorship

Not all companies have a mentor program, but if your company does have one and you haven’t participated, you might be thinking to yourself, what is the point?

You may have achieved your professional goals or you may not think that anyone in your company could help you or you may believe that a mentor may not fully understand you or you may not know what to say or what to ask once you are in a mentor relationship.

These thoughts are normal, but you would be doing yourself a major disservice by not participating. Both being a mentor and getting mentored can do a lot for you and this article sheds light on 3 benefits of mentorship.

Regardless of your title, how much you have accomplished in your career, or your stage in life, everyone can benefit and gain confidence from having a mentor. 

Mentors see something in you that you can’t see in yourself.

Vice versa, being a mentor is an empowering opportunity to see something in somebody else that they didn’t realize was possible.

When you can participate in painting a picture that is so audacious, so ambitious, so impossible sounding to yourself or the person you are mentoring, magic happens. People open their mind to what could be possible and remove the preconceived notions they had about “reality” to try something new and give themselves permission to reach higher. 

Whether you are reaching higher for yourself or helping somebody else achieve this, you begin to own the success of the person you are in a mentoring relationship. By own, you are embodying the emotional highs and lows of trying, failing, learning, and retrying. 

Having somebody there to share these experiences with is extremely gratifying.

You are the average of the 5 people you spend the most time with.

Spending time with a mentor who encourages your success and where you can encourage somebody else’s success increases confidence immensely.

Why do this at work?

You might think that your significant other or a close friend is doing this for you. And if so, that is amazing. But you shouldn’t just have one mentor and if your only mentor is too close to you, they may not feel comfortable challenging you in new ways because they have known you for so long.

A work mentor is close enough to you that they can understand and relate to you but removed enough that they aren’t conditioned by your past and the “reality” of what you think is possible. Essentially, it is easier for somebody slightly more removed from you to help you paint a picture of reality that you currently don’t realize is possible.

People who participate in mentor relationships build deep bonds with their mentor. There is a chemical in the human brain called oxytocin. This chemical fires and makes us happier when we are around those that we feel connected to.

We spend the majority of our waking hours at work. Yet, only a small percentage of employees have this type of bond with a colleague.

By not participating in a mentor program at work, we are depriving ourselves of potentially enriching relationships that can make us excited to go to work and happier when we come home from work.

You might think “I like having separation of work and personal life.” Participating in a mentor program and having separation between work and life are NOT mutually exclusive. You aren’t sharing your whole life with the entire office and what you share in your mentor relationship is typically confined to topics that are work-relevant while a safe space to convey your personal feelings.

Mentor relationships help build your levels of oxytocin, making you happier at work.

Having a mentor and being a mentor helps you connect with another person at work that you may not have had as much of a deep relationship with before mentorship. This mentor relationship naturally breeds collaboration and innovation.

By learning what another person is doing on a deeper level, their feelings about this work, and where they view their path going in the future, you are able to build a stronger perspective about how your work can collaborate with their work and others in the company. 

Another outcome of mentorship is increased engagement. By understanding the company and the work on a higher level and how another person operates, you are able to expand your mind of what can be accomplished and what you are working towards outside of your personal silo. This increased understanding of your company and opportunities to collaborate from your role increases work engagement and productivity.

In essence, workplace mentorship can have a huge impact on your level of satisfaction with your work. Really good workplace mentor programs will match you with a mentor whose personality and Work Orientation align with yours and provide you with agendas and structure on what to ask and how to grow the relationship in a positive way. 

The best way to reap these benefits is to start. Take the leap and participate and you will begin to see some of these outcomes.

If you are interested in learning more about research on mentor relationships for companies, check out https://ambition-in-motion.com/companies.

Building a company culture that is engaging for people to join and work with is not a simple task. Ping pong tables, meditation rooms, free lunches, open work spaces, and open budgets for professional development are nice and have varying degrees of effectiveness, but for this post, the focus is on corporate mentor programs.

Corporate mentor programs are created to connect people on teams together for deeper relationships. When implemented properly, the results can lead to greater employee engagement, productivity, retention, and sense of pride in working for your company.

When not implemented properly, this can lead to people feeling like the mentor relationships are forced, the mentor relationships are taking time away from their typical work, and/or the mentor relationships are giving too much power the more senior participant.

There are 3 types of corporate mentor programs that have great intentions but unfortunately, more often than not, end up with results that are consistent with improperly implemented mentor programs.

Open Door Policy Mentorship starts with companies that enact an open door policy to encourage employees to meet with each other. The goal is that when an employee would like guidance from another employee, she can feel comfortable going into the office of that other employee and ask for advice.

The reality is that most people don’t take advantage of this Open Door Policy Mentorship. Does this mean that the team isn’t interested in mentoring relationships? Possibly, but probably not (Current research indicates that employees are interested in mentoring relationships. If you are interested in finding out for yourself, you should ask your employees in a survey if they are interested).

So why don’t employees take advantage of this? Because most people don’t feel comfortable opening the door. Whether that be not knowing exactly what to talk about, fearing that what you have to ask isn’t relevant to what that person is working on right now or that you might be interrupting her day, or not feeling like the person would have a good answer for you even if you asked the question.

Ultimately, this type of mentor program becomes lip service for HR to say to prospective candidates to try and lure them to their company through the guise of a culture that cares about your development.

This type of mentorship starts with the goal of spreading the culture of the company when it was small and only the Executive Team to the employees as the team has grown.

There are 3 issues with this type of mentorship. 

First, the Executive Team doesn’t have the time to mentor every employee. This leads to:

Second, not everyone gets to participate. Trimming down the list of who gets selected to participate in this mentor program is typically accomplished through some form of application process. This leads to:

Third, the Executive Team member participant getting way too much control over the relationship. Mentorship should be mutual, where both participants come with insights to share and receive. When one participant has too much dominance over the relationship, they will typically come to mentor meetings unprepared expecting the other person to drive the agenda of the entire meeting. This leads to one-sided relationships where one person feels like they are only giving and not receiving anything (and can justify showing up unprepared because of their status in the company) and the other person doesn’t know what to ask because they don’t feel like they are contributing anything.

Informal Mentorship is similar to Open Door Policy Mentorship but this is even less structured. At least in Open Door Policy Mentorship, there is a formal policy in place. Informal Mentorship is a term typically used by people in HR that have observed that some people in the office have more than the typical “How was your weekend?” or “How’s your day going?” conversations and assume that both people are having deep, connected conversations in which both people are learning and growing from the relationship.

None of the results from Informal Mentorship can be confirmed because there is no structure to establishing who is in these relationships and how these relationships have effected anyone’s engagement level in the company. 

In conclusion, mentorship can be an extremely effective tool for engaging employees, growing company culture, and increasing productivity if done properly. But, if done improperly, it can lead to the opposite result. 

If you are interested in learning more about research on mentor relationships for companies, check out ambition-in-motion.com/companies.

The best way to gain insight into what one’s future career aspirations hope to be is to have a true conversation with someone already established within that field of interest.  Mentees receive a huge benefit from partnering alongside a well-seasoned professional to pick their brains.  Asking a ton of questions around the “why’s” or “how’s” can really open a person’s eyes to where they want to go in life.  

Unfortunately, sometimes this task can be challenging because of the lack of direction there is readily available to young people or individuals looking to shift careers.  Although we would like to see everyone as having sound advice, this is not always the case.  Asking questions of dearly loved or trusted people in our life may seem like the correct step in making good choices around career moves; however, sometimes their advice may not be sufficient.  Though not intentional, friends and family may believe they are offering their real-world experience correctly, but they lack clear direction in the delivery of said experience.

This is why mentees seeking out career-driven individuals can greatly benefit from their streamline, world experience.  Here they are matched up with someone who can give clear direction on what they feel the right steps for that individual should be.  Oftentimes, for people who are well established, they reflect on their past and review areas in their professional journey where they wish they had shifted gears.  Although they do not cry over their spilt milk, experienced professionals sometimes long for that moment when they could have benefited greatly from someone telling them which direction they should have turned or which path they might have chosen against.  Though they are well-established, the experienced individual may look back and say “I have made it, but if only this or that would have happened sooner…” 

Once presented with someone new and fresh to the game, they may feel that this is their chance to shed light on the potential career path ahead.  People like to know their opinions are valued, and to be given the chance to submit their ideas to someone who truly cares about their experience, will enhance what is being communicated.  This will amplify the relationship between the mentor and the mentee and will ensure levels of success from both ends. 

Let’s first define what is a mentor. “Mentors focus on providing you sage advice and wisdom gathered through experience and knowledge when you ask for their insight.  Mentors can be considered a library of human knowledge in the particular areas of life they have gained expertise.  Mentors normally focus on providing knowledge, understanding and direction, but have been known to help in your improvement as a person when you allow yourself to become the subject.”

Everyone should have a mentor whether it is professional or personal reasons.  A mentor is someone you can trust and build rapport with because this person will be there for you through the good and bad times.  Encouraging and inspiring along the way, is why a mentor is often confused with a coach.  A coach is different from a mentor in a sense that coaches are not supposed to offer advice as to what a person should be doing.  Coaching concentrates on the person implementing the best strategies to achieve their desired goals.  

The majority of mentor’s volunteer their time and are unpaid when asked to render guidance.  Some benefits to having a mentor is listed below:

My mentor is someone who I met a few years ago after signing up for the mentor/mentee program at our church.  My mentor is someone who has helped me to grow in my business and to expand my career. By having a mentor who is also a business owner like myself, she provides reliable advice to me when making challenging decisions.  I value her opinion and look forward to our daily conversations.  My mentor is someone that I can trust and share my concerns about anything, and I know the advice given to me will be in my best interest. My mentor has encouraged me to do things that I normally would not have had the courage to do if it wasn’t for her believing in me. The experiences and knowledge that she shares with me helps to shape me into a better business leader, mother, and wife. I have learned so much from her over the past 2 years. 

If interested in having a mentor, make sure you are honest with yourself as well as your mentor. The relationship only works if honesty and transparency is at the core.  It is difficult for someone to provide guidance and advice to anyone if the relationship is built on dishonesty.  Also, make a list of what you are looking for in a mentor so when an opportunity to work with a mentor arises, you will know what qualities to seek.  The benefits are unlimited when working with a mentor who understands you both professionally and personally.  Having a mentor to confide in and receiving valuable advice from them is priceless. The opportunity to have a mentor in my life was one of the best decisions I could have made. 

Have you ever been in that unique situation? You know the one to which I am referring! You have made a secret decision to go back and further your education, even with your crazy schedule, never thinking you would get accepted! That day comes and you open your email to the words… “Congratulations on your Acceptance into Graduate School!” It is at that moment you wish to have a mentor. Someone who can encourage you, take you under their wing and help you learn new skills.

Mentors can help mentees in several different ways. First off, they can reach out and connect with them because they were on that same path only earlier (furthering their education). They may be in their classes at school and encourage them in a subject in which they are struggling. Secondly, they can reach out and connect with them on LinkedIn; helping them build and/or strengthen their resume and helping them build their network by introducing them to other professionals in the network or tagging them in various posts/events to bring the spotlight on the mentee. 

A major advantage to having a mentor is by helping the mentee in preparing for job interviews by giving mock interviews, helping them nail that interview, improving their interviewing skills, gaining confidence, and giving tips which might mean the difference between a job offer or not.  Mentors can also give emotional as well as professional support.  Many times, even with the best education, grades, and training, professional job offers are difficult to obtain.   For an individual to excel in graduate school and still not be able to acquire that coveted position can be devastating.  Too many “we have decided to move in a different direction…” type letters can cause the newly graduate student or current “almost graduated graduate student,” to rethink their career path and all those student loans.  Mentors have been there, done that, and many times have answers for those questions that are extremely difficult to answer.  

Lastly, a mentor can be a friend.  Someone to answer the tough questions, “am I in the right field,” “am I not dressing appropriately,” “am I too eager,”  all good questions, real feelings, and many times, only a friend can help give that necessary answer.  Mentorship is an important part of today’s professional and academic community – it takes time, commitment and a giving of oneself, but in the end, it is well worth the investment.

Always remember “What it is like on the other side of the desk.”

People are an organization's greatest asset. Organizations strive to obtain top-performers and maintain quality performance. Organization mentorship is a critical aspect of recruiting top-performances and maintaining quality performance. A mentor can help an employee ascend great heights in their career and can be a conduit in networking channels. Networking is imperative for access to business opportunities. The best way to ensure you are in the best position in your career and gain opportunities for the future is to have a mentor.

I have several mentors, professionally and personally. Throughout the years, they have assisted me in navigating organizational obstacles, served as advisors for hard decisions, served as a sounding board for venting, and given me access to opportunities. A good mentor empowers mentees to make the best out of their situation, whether it is deciding to apply to another job or finding the best way to approach a workplace situation. The mentorship I have received over the years has been invaluable to me and I don't think I would be where I am today without my mentors' investment in my professional life.

Finding Your Place
Finding your place in a new organization or even an old workplace can be difficult. A mentor can assist you in navigating your way through organizational culture, office politics, and self-evaluation. Organizational culture plays a huge role in the way employees are viewed and valued. Mentors can help employees realize characteristics that are needed to adapt to the organizational culture. Mentors can also assist with self-reflection. Self-reflection can help employees self-regulate and understand other's behavior as well. Employee understanding of behavior can assist in finding their place within the organization. 

I have been in the Army for 17 years and I think I have been pretty successful in finding my place. The Army has a very distinct culture. I relied on my mentors to provide me feedback on how to fit in and adapt to the environment. If I didn't have mentors to lead me along the way, I probably would not have gotten far in my career.

Excelling to Great Heights
Most people want to be successful in the workplace. Excelling to great heights in your career is not only satisfying but helps the organization overall performance. Mentors can be the stairway to achieving great heights. Good mentors have value in their experience and past decisions. Mentees can glean from the guidance mentors provide and use that information to excel professionally and personally. 

I have achieved some great feats. I transitioned from being an enlisted soldier to a commissioned officer (warrant officer). I have completed a myriad of military training and I am currently pursuing my doctorate in business administration. These accomplishments would not have been possible without the input and guidance of my mentors. The valuable insight and experience are what have allowed me to make sound decisions and work through obstacles. 

Networking is one of the most important things that a professional can do. People rely on relationships to excel in professional and personal aspects. Networking provides employees opportunities to excel in ways that they wouldn't otherwise have a chance to. Mentors can be conduits in different networking circles to facilitate those opportunities. The more networking circles an individual has the better for the chances for the opportunities. 

My mentors have introduced me to a variety of networking circles. These networking circles are not just important now, but for future use as well. As I progress and transition to another career, they serve as stepping stones. Nourishing the network circles is as important as having access to them. If you are fortunate to have access to network circles, make sure you foster the relationships.

Workplace Blueprint Template
Lastly, mentorship provides mentees with workplace blueprint. The workplace blueprint is the type of information that will allow you to understand how your organization works and possibly other organizations. If you change workplaces, the feedback you have received should translate to your new organization. This information can allow you to excel anywhere. Possessing the workplace blueprint will also make you a great mentor for someone else that make need guidance and mentorship. 

I pay it forward by making myself accessible to others for mentorship. I have people that have selected me to be their mentor and people that I have reached out to ask to become their mentor. I have decided to make sure that I pass along the knowledge and feedback that I have received over the years. Hopefully, by now, I have convinced you to seek out a professional mentor and how important it is to have a professional mentor. I have highlighted the importance that mentorship serves in the workplace and in personal growth. Capitalizing on opportunities for mentorship can pay dividends in your future. It did in mine. 

A CEO is presented with a problem. The CEO, already too busy with a full schedule, re-assigns this problem to a subordinate under them. That person then passes along to their subordinate. That person, usually supervisor or manager, then re-assigns it to the final individual who is expected to tackle the problem…and unfortunately, that employee doesn’t get the full picture, because they have been kept out of the ALL the prior conversations, from the CEO to their manager. Those conversations are the “meat and potatoes” of the project: the CEO’s expectations…the realizations of what might work and what won’t…Or even how the problem incurred in the 1st place.  They were just instructed to take care of the issue and now have the weight of figuring out the “how” on their own.

 

Effective Leadership is Hampered by Ignorance. TV’s “Undercover Boss” demonstrates this problem very well. Executives go undercover in their own organizations and see first hand how their decisions (which many believed would be beneficial to their organizations) have impacted the workers at the bottom. To put the saying kindly: The garbage always rolls downhill. You can’t accurately assess the performance of a task from the top if you don’t know the process at the bottom. There are people who KNOW things, and there are people that KNOW HOW to do things. Top-Level Executives need to be able to function as both. It is, after all, why they were given the top-level positions they have. But how can they do both? It’s impossible for a top-level leader to KNOW HOW all lower-level employees do their job…and the problem is only magnified in larger companies. So, how can you effectively manage your team if you don’t know the work? 

 

We should forget the days of a Manager / Supervisor / Dire you should have an inside track to your lower-level employees and understand how your decisions impact them. Don’t be afraid to ask the right questions! Run your own progress reports, understanding information is often sanitized by the time it reaches your desk. Ask questions you would not be expected to ask. Expect to hear the good and the bad, and welcome that information. Your company's health is your responsibility. When you purposely ignore these responsibilities, the result can be worse than the individual who created the problem at the lower level. This is how a disaster explodes to take out an entire company. Little communication from the top causes fear amongst the lower level. Fear grows and eats at company morale. Silence from the top affects everyone because we’re all connected.  

 

Mentors Help Mentees!
The Scottish author and government reformer, Samuel Smiles, said in 1855, that Alexander the Great valued learning so highly, that he said that he was more indebted to Aristotle for giving him knowledge than to his father Philip for life.

Mentors are trusted advisers who train and counsel new employees, or students, in a company, college, or school (Capellini, 2018). Alternatively, they are called a mentor, coach, guide, counselor, teacher, instructor, sponsor, or wise adviser. The descriptions signify many different connotations so that it might be necessary to consult a dictionary for specific clarity. Mentors embrace all aspects of a mentee's life. Whether in college on an educational journey, in search of a career, or merely negotiating life's path, individuals need mentors to provide guidance and leadership. As a substitute, coaches, counselors, or immediate supervisors provide wisdom as needed. Also, college students seeking graduate degrees have advice-givers like a Supervisory Committee, headed by a Chairperson. In all, trained advisers offer support when and where required to help mentees attain professional goals. 

Mentors are specific and straightforward toward mentees. They carefully explore and help develop a mentee's professional leadership qualities, inspire them to assume progressively higher responsibilities for themselves and others they might be associated with, and encourage career pursuits. The mentors' vision and efforts generate mentee improvement and growth. They learn to act on a personal and professional level with their peers, set enhancing performance goals, boost the ability to be candid and honest with themselves and others, and learn how their feelings impact their actions. Mentors also seek positive feedback, a talent essential to strengthening desired behaviors, by controlling or redirecting disruptive impulses and moods, displaying poise and composure, and creating an environment of trust and fairness. 

Mentors use guidance feedback, to help eliminate undesired behavior–aptitudes and reinforce mentor–positive impulses. They listen for whole meanings of statements, look for generalizations or threads of meaning derived from facts, and carefully listen to events to distinguish truth from opinion. Mentors show empathy for the mentee's perspective, emotions, wisdom, concerns, put themselves in the mentees' shoes applying similar experience, never confuse tolerance with sympathy, or feel sorry without understanding the full context. Mentors recognize when a mentee changes the tone of voice, rate, or volume of speech, that it may indicate a lack of assurance about something, or they wish not to be forthright about certain information. Mentors observe issue indicators, the mentees' nonverbal clues, eye contact avoidance, slumping or clenching fists.

Mentees should cultivate resourcefulness, accountability, and the responsibility to be active and productive learners. They should show a desire to learn, objectively access and develop needs, establish clear growth-related goals, openly speak about them, and be responsible for their progress and personal growth. Mentees should take the initiative to schedule advising meetings with their mentor, be receptive to coaching and feedback, maintain a positive and constructive attitude, take advantage of training and growth activities, the assistance offered, and retain confidentiality. Mentees should seek a mentor with similar experience, personality, and availability, and prepare questions to ask their mentor.

Dr. Colonel J. Solis, USMC, Retired

BSBA, BSBA, MBA, Mphil, DBA, Ph.D.(c)

SVA, Executive Director, U. S. Marine Corps

References

Capellini, J. (2018). Final Report, 2018 Marine Corps Community Services Education Center Program Assessment.

Samuel Smiles, December 1812 to April 1904

Initial publishing in Forbes.

One of the most important ingredients to career success today is building powerful support relationships with helpful mentors and sponsors. These are individuals with whom you develop mutually-beneficial relationships that can open critical doors for you, offer helpful guidance, and share strategies that will catapult you forward in your life and career.

But just how do we find these mentors and sponsors? I’m asked this question virtually every week by young professionals and seasoned ones as well. I’ve found that there are productive ways to build mentoring relationships, and unsuccessful approaches that fail to generate the results you hope for.

To explore more about this topic, I connected recently with Garrett Mintz who knows a great deal about the life-changing power of mentors. Mintz is the founder of Ambition In Motion which focuses on kickstarting mentorships that help build fulfilling careers. Mintz’s vision is a world where the vast majority of people are excited to go to work and feel that their expectations meet reality when they are at work. His focus is on helping companies build intentional mentor programs within their organizations. Mintz and I recently co-delivered a one-hour training program on How To Network In An Authentic, Genuine Way To Find Great Mentors

Mintz shares below about his own life transformation from teen drug dealer to business founder, and how to build successful mentorship relationships:

Kathy Caprino: What is Ambition In Motion and why did you found this organization?

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Garrett Mintz: At Ambition In Motion, we believe that there are two key stakeholders in achieving a mission of fulfilling work for professionals: employers and employees. If we can help employers gain a better understanding of their people and culture and provide them with simple steps on how to manage their people in a way that works with that culture, we can help them increase engagement and retention.

And if we can help employees increase their professional drives and goals throughout their lives, we can put them in the best position to be engaged and fulfilled at work.

Caprino: How did you get involved in this work? What was your path to this?

Mintz: I got involved with Ambition In Motion because I recognized that there was a huge problem with the way people view their work that prevents them from experiencing success. When I was a sophomore at the Kelley School of Business at Indiana University, I kept noticing so many of my older friends were in prestigious-sounding jobs and were paid really well, but they hated their work. They kept referring to work as “going back to the grind” or that they were “dreading Monday” and I thought to myself, is all of this “success” a façade? Is it impossible for people to be excited about their work?

In addition, I got involved in this direction because I’ve lived personally and witnessed how having mentors in our lives can transform us.

As a bit of backstory, from age 15-19, I engaged in dealing drugs. At the end of my freshman year, I was arrested in an undercover operation by the Indiana University Police Department. I received 5 felony distribution charges and was expelled from school. I had no idea what I was going to do with my life.

Before that experience, I believed that success would come through my attending college, getting good grades, and landing a great job, and somewhere along those lines I would “find myself”. Well, nobody that I had ever known (whom I considered successful) was a drug dealer, so I either had to accept being a failure or redefine my definition of success.

I chose the latter and have never looked back. After getting in trouble, I enrolled in a program called At The Crossroads which exposed me to the power of mentorship, both personally and professionally. I then landed my first internship after sitting next to a man on an airplane who wanted to take a chance on me and hire me (even after hearing about my past) because of the strong impression I made on him.

After completing At The Crossroads, I got extremely lucky. My felonies were dropped to a misdemeanor conviction, I was re-enrolled at Indiana University, and I was accepted to the Kelley School of Business.

I had lost everything but found a way to get back on track, and on the way back I learned that it is all about the journey, not the destination.

My first step on this path to launching Ambition in Motion was facilitating mentorship between students and alumni so then I could help students gain the confidence to challenge their preconceived notions about how they viewed work. I focused on helping them identify, through educating themselves, a new path in which their expectations for fulfilling work could meet reality.

Caprino: What have you learned from facilitating all of the mentorships that you have? 

Mintz: First, and probably most surprising, is that there is very little correlation between successful mentorship and career interest alone.

Just to be clear, successful mentorship in my view is where the student and mentor find the relationship productive and successful. The mentorships I connect young people with involve at least three conversations over a three-month period and the individuals often stay in touch after the formal program is over. The student or young professional achieves his/her goal by the end of the period, and overall they find the relationship engaging and mutually beneficial.

So many mentor programs are setup where there is a big list of professionals from which the student is required to choose a mentor. Most students choose people who are in jobs they desire or certainly fields they aspire to enter. The challenge with this approach is that even if your dream job is to be a financial analyst at JP Morgan Chase, and you connect with a financial analyst at JP Morgan Chase to be your mentor, this isn’t a guarantee for successful mentorship.

What I’ve learned is that when you can find a mentor who is aligned with your desired work orientation, the likelihood of a successful mentorship relationship is greater, even when the fields of the mentor and mentee are very different because you both have shared motivations as it pertains to work. 

From our team’s research, work orientation is about how you view work and what you wish to get from it. The three dimensions of work orientation that we’ve uncovered are:

Viewing work as a job: High focus on how your work can afford you the life you want to live outside of work

Viewing work as a career: High focus on professional growth

Viewing work as a calling: High focus on personal/professional mission alignment

Few people are firmly in just one dimension of this spectrum and few people have the same work orientation throughout their lives (because your work orientation can change based on the task you are working on and your stage in life).

We hypothesize that a big reason for less than satisfying results in a mentorship relationship is that mentors are going to mentor based onwhat they would have wanted to know when they were a student. If work orientation is not in alignment between mentor and mentee, it doesn’t really matter if the mentor works at a student’s dream company. The relationship likely isn’t going to work out or deliver successful outcomes for the mentee.

Caprino: How can we find great mentors, and then become great mentees?

Mintz: The first step to finding a great mentor is being open to the idea of having a mentor. Getting a mentor doesn’t mean that you are weak or that you are incapable. In fact, it says the opposite. It shows that you have more to learn and that you are open to learning.

Unfortunately, vulnerability gets a bad reputation (I believe the direct translation of vulnerability in sign language means “weak in the knees”), but I would argue that vulnerability is the component that is most likely to attract mentors. People want to see those who have or are facing tough times succeed. It helps others relate and it also goes counter-culture to the notion that “everything has to be going fantastically well when speaking with others.”

This is part of the reason why I share my story of my drug dealing past with people. It makes it easier for others to relate to me. When an individual can see someone who’s dealt with very hard times and found a way to overcome those challenges, that is when the drive for mentorship thrives.

We become great mentees when we nourish these relationships by having regular conversations and continuously sharing our vulnerable spots and our commitment to growing.

Caprino: Can this information apply beyond mentorship?

Mintz: Absolutely! In fact, after we started noticing the trend of successful mentorship being tied to aligning work orientation, we thought to ourselves “could this lead to increased retention and engagement at work?” and this is what we are working on now.

If we can help employers gain a better understanding of their people and culture through helping employees identify their desired work orientation, then provide employees with simple steps to manage their people in a way that aligns with their orientation, we can help them increase engagement and retention. And by helping employees gain a deeper understanding of their own professional drives and goals throughout their lives, we can help put them in the best position to be engaged and fulfilled at work.

Caprino: How have you seen company culture fit in with doing work we love and will thrive in?

Mintz: Company culture is not ping pong tables and meditation rooms. Company culture is how you experience the work you are doing and the people you are doing it with. When it comes to work orientation, there is not one right or wrong orientation. Some people I have spoken with mention that they only want people on their team who view their work as a “calling.” But I would argue that having a diverse workforce is essential to a thriving company culture.

For example, people who view their work as a calling are typically most resistant to corporate change and people who view their work as a job are most receptive to corporate change. If you understand what motivates your people, you can manage them in ways that make them feel valued.

On the flip side, as employees, if we can feel like our company cares about the things we care about, we are much more likely to be engaged. If you don’t like the way your coworkers, managers and leaders view work, that is probably a sign that it’s time to look for a different employer.

In short, whether it’s in landing great mentors who can support your growth, or pursuing great jobs at organizations you would be excited to join, understand what matters to you most and what you value in terms of fulfilling work, and keep those values a top priority in all you do.

For more information, visit ambition-in-motion.com.

Instant gratification is the temptation, and resulting tendency, to miss a future benefit in order to obtain an immediate but less rewarding benefit. With new technology released daily, we have become accustomed to everything being readily accessible and convenient. From ordering food with a few taps on our phones to binge-watching entire TV series in one sitting, our modern lifestyle caters to this desire for immediate satisfaction. However, there are instances where this mindset may harm us more than benefit us, especially in the workplace.

In a professional setting, the desire for instant gratification can compromise the quality of work and slow down long-term career growth. Employees who focus solely on completing tasks quickly to meet immediate deadlines might overlook opportunities for growth and meaningful contributions. This could result in a lack of attention to detail, decreased problem-solving skills, and, ultimately, a negative impact on overall job performance.

Moreover, the expectation for instant results might decrease skill-building skills and professional development that requires time and dedication. Advancing in one's career often demands patience and the willingness to invest in learning new skills. Neglecting these opportunities due to a preference for instant gratification could limit career advancement and personal growth.

Additionally, fostering strong relationships in the workplace, whether with colleagues, superiors, or clients, requires time and effort. Instant gratification-oriented behaviors, such as prioritizing quick wins over fostering connections, can lead to missed chances to collaborate, network, and build a solid professional reputation. Long-term success often requires the ability to establish a healthy work environment and maintain a credible presence within the professional community.

While the allure of immediate results is strong, it's essential to recognize that sustained success and fulfillment in the workplace often require a balanced approach. Utilizing the right strategies and striking a harmony between short-term achievements and long-term goals can lead to more meaningful contributions and a more rewarding professional journey.

In a world dominated by rapid technological advancements and instant access to information, developing self-awareness regarding our impulses is an important strategy. Acknowledging the allure of instant gratification and understanding its potential consequences empowers individuals to make more deliberate choices in the workplace. This heightened awareness enables professionals to pause, reflect, and evaluate the long-term impact of their decisions. By recognizing when the desire for immediate results is guiding their actions, employees can redirect their focus towards goals that have a longer timeline. This approach utilizes better decision-making, allowing individuals to balance short-term gains with the enduring benefits of patient, thoughtful, and strategic efforts.

2. Creating SMART Goals For Yourself: 

Establishing SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals is a strategic approach to counteracting the allure of instant gratification in the workplace. By crafting well-defined goals, individuals can shift their focus from short-term wins to meaningful long-term accomplishments. SMART goals provide a structured roadmap that encourages planning, consistent effort, and progress tracking. As a result, employees can channel their energy into pursuits that align with overarching aspirations, ensuring that their actions contribute to sustained success and personal growth.

3. Building a Support Network: 

Recognizing the potential drawbacks of instant gratification, professionals are increasingly valuing the importance of building a strong support network in the workplace. Meaningful relationships with colleagues, mentors, and peers can offer valuable guidance and perspective. Engaging with a diverse group of individuals fosters an environment of collaboration and shared learning, where the exchange of insights can lead to innovative solutions and continuous improvement. These relationships not only provide emotional support but also contribute to a more holistic approach to career development, emphasizing enduring connections over fleeting achievements.

4. Seek Mentorship: 

Seeking mentorship can be a powerful strategy for personal and professional growth. Mentors provide guidance grounded in experience, helping mentees navigate challenges with a broader perspective in mind. Unlike quick fixes, mentorship encourages deliberate skill-building, patience, and long-term planning. The horizontal mentor relationship promotes the understanding that sustainable success requires consistent effort, continuous learning, and a willingness to embrace challenges as opportunities for growth. By fostering relationships with mentors, individuals can benefit from their wisdom and insights, contributing to a more well-rounded and prosperous career journey.

5. Stick to Your Goals:

 Amid the tempting culture of instant gratification, maintaining dedication to long-term goals is an extremely important practice in the workplace. Resisting the allure of quick wins, individuals who commit to their objectives display resilience, discipline, and a commitment to personal and professional growth. While it's easy to fall for the appeal of immediate rewards, the satisfaction derived from achieving substantial, sustained milestones is far more fulfilling. By staying focused  in the pursuit of overarching goals, employees develop a sense of accomplishment from their commitment and perseverance. This mindset shift reinforces the idea that true success often requires consistent effort and the ability to delay gratification for a more substantial and enduring sense of achievement.

In conclusion, the desire for instant gratification in our society is an issue that we must work to overcome.  Our modern world, filled with rapid technological advancements and the availability of immediate rewards, has shaped our preferences for convenience and immediate outcomes. However, it's extremely important to evaluate consequences of this mindset, especially within the context of our workplaces. The desire for immediate rewards can compromise the quality of our work, slow-down long-term career growth, and impede the development of meaningful relationships. To counterbalance these potential downsides, a range of strategies can be utilized. These include crafting SMART goals that align with our aspirations, fostering a supportive network that facilitates holistic growth, seeking mentorship to develop deliberate skill development, and, crucially, maintaining our commitment to our goals. By embracing self-awareness, practicing patience, and replacing the desire of immediate results with the rewards of sustained achievement, we are better equipped to navigate the professional landscape.

"I'm struggling to find motivation to go to work, I don’t know what to do. Any advice?" Maria recently faced a significant setback at her workplace. Maria was overlooked for the top position within her organization despite being highly qualified and receiving encouragement to apply. 

Maria had put in considerable effort to secure the role, so when the decision favored another candidate, it became a public letdown that not only affected her personally but also led them to question the priorities of her leadership. While she contemplated resigning, her dedication to her team and the ongoing projects held her back; she was determined to see it through. 

Moreover, Maria had financial incentives, including a bonus and stock vesting, that made staying for another 9 months advantageous. With the job market appearing uncertain, she felt hesitant to make a hasty job change. Therefore, she opted to remain until the end of the year. However, she’s currently grappling with the challenge of moving beyond her disappointment and discovering the enthusiasm to face each workday.

Maria is not alone. Experiencing a promotion setback can be a challenging and disheartening experience, especially when someone new is chosen over for a position you felt you deserved. However, this setback doesn't have to define one’s career journey. 

It's natural to feel a mix of emotions, including disappointment, frustration, and even self-doubt. Acknowledge these feelings without judgment. Create a space to process these emotions, whether through journaling, talking to a trusted friend, or seeking professional guidance. Remember that all emotions are valid and a natural part of the process.

2. Take a Step Back

Resist the urge to make impulsive decisions. Take a step back to gain perspective. Consider the bigger picture of one’s career trajectory and the organization's goals. Find out if this setback truly outweighs the positive aspects of one’s current position. By allowing more time to process, there’s capability of making a rational decision.

3. Find the Reason Behind Not Getting a Promotion

Actively explore what went wrong, evaluate the situation appropriately, and consider what could’ve been done differently if given the chance. They also gather feedback from a wide variety of people (including superiors, peers, and subordinates), making it clear that they want honest feedback, not consolation.

Approach your superiors or colleagues for constructive feedback on your performance and candidacy for the promotion. Honest feedback can help to understand areas for improvement and self-development. Use this feedback to create an action plan to enhance your skills and competencies.

4. Weigh the Options: Stay or Move On

After gaining clarity, weigh the pros and cons of staying with the organization versus seeking opportunities elsewhere. Consider the culture, work-life balance, growth potential, and alignment with long-term goals. Remember, setbacks are temporary roadblocks that can lead to new paths for success.

5. Utilize Data and Metrics

Quantify achievements by using performance metrics and key performance indicators (KPIs). Tools like AIM Insights can help to benchmark performance against industry standards and the organization's expectations. Use this data to illustrate one’s individual contributions and potential impact on the organization.

Consider how your performance compares not only within your organization but also across industries. AIM Insights highlights instances where you've demonstrated leadership, innovation, and adaptability. Showcasing achievements will position you as a top candidate for future promotions.

6. Transform Setback into Motivation

Use the disappointment as a catalyst for personal and professional growth. Set new goals for skill development, leadership qualities, and innovation. Focus on self-improvement and demonstrate prolonged commitment to continuous learning and growth.

7. Network and Mentorship

Build a network within and outside of the company. Engage in conversations with mentors and peers who can provide guidance and insights. Networking can open doors to new opportunities and perspectives, aiding professional development.

8. Set Clear Career Goals

Refine career goals based on personal experiences and the insights gained from this setback. Create a roadmap for where you want to be in the short and long term. AIM Insights is an example of a platform that can easily align goals with the organization's objectives, ensuring a mutually beneficial partnership.

Setbacks are a natural part of one's journey, and each of these steps can assist an individual in accessing wellsprings of value and motivation. These resources can aid in navigating through moments of disappointment and empower the individual to seize control, optimizing their circumstances and progressing according to their preferences. Additionally, maintaining a positive attitude has the potential to distinguish the individual and position them as a valuable asset to a respective organization.

Remember that setbacks are temporary, and with the right mindset, you can navigate the challenges and emerge even stronger in your professional journey.

The overall happiness ranking for people making $40,000 a year was 3.5 out of 5, for those making over $300,000, the happiness ranking was 3.89 out of 5 (Forbes). 

Many companies face high turnover rates that are both counterproductive and costly. High turnover rates are commonly attributed to compensation compared to other roles but, more goes into job satisfaction than salary and benefits. Happiness is determined by more than a paycheck, after a certain sense of financial security, happiness can no longer be derived from income. Employees will search for engaging jobs with future opportunities and a sense of belonging in the workplace in their new roles if they feel unfulfilled. To reduce turnover, leaders should hone in on employee engagement and organizational support to increase both job satisfaction and job performance.

Job satisfaction is how fulfilled someone feels within the scope of their professional and personal roles. The challenge of this metric is that each person may be seeking different goals toward feeling gratified at work. Some may seek high compensation or benefits, work-life balance, recognition, future opportunities, workplace culture, or job-specific content. With increased job satisfaction, job involvement, and motivation are improved, leading to better job performance, once the performance is high, most feel a better sense of achievement and happiness. 

Job satisfaction and job performance are codependent and directly related.  When an employee feels that they are doing well or have high performance, they feel more satisfied and fulfilled by their role. On the other hand, if an employee has poor performance, they will feel burdened and disconnected from their job and company which can lead to counterproductive work behavior. To better increase direct reports’ feeling of contentment, focus on employee engagement and organizational support. 

 It is a good leader's responsibility to be involved and engaged not only in their work but with their team members. To help employees find workplace purpose, begin by focusing on employee engagement. Although seemingly simple, there are a plethora of factors that contribute to employee engagement. Being able to pinpoint direct reports’ points of engagement will allow for increased job satisfaction and motivation. Engaged employees should show enthusiasm, initiative, collaboration, adaptability, innovation, and continuous learning. 

Executive leaders should focus on the role of diversity, equity, and inclusion in employee engagement. Many employees who feel underrepresented or unvalued are apt to leave a company. Be conscious and genuine in the inclusion of employees and throughout the hiring process to embrace all backgrounds where employees feel respected. Overall focus on employee engagement will allow leaders to spot those engaged and focus on including those who aren’t to avoid turnover. Being able to improve employee engagement will unlock a new ability to increase job satisfaction and therefore job performance, thus reducing turnover.

Finally, prioritize company culture to reflect the values of employees. Work towards building an environment where professionals can embrace their mistakes, learn as they go and collaborate with others in their team. Between an encouraged growth mindset and a supportive environment, turnover will decrease and employees' happiness and comfort in the workplace will increase and lead to increased productivity. 

Organizational support is what an organization does to demonstrate its support for employees’ well-being, development, and success holistically. Executives should find innovative ways to help communicate this to employees, through actions and initiatives. For example, a company may consider a mentorship initiative where employees and executives or leaders can connect and discuss topics outside of job performance, such as career progression or work-life balance to exhibit the genuine care an organization has for its people. 

Other forms of organizational support for a company to consider would be creating focus or interest groups for certain topics, such as a working parents group, a veterans support group, or even trivial topics like fantasy football or a book club. These initiatives serve several important purposes in communicating organizational support and working to reduce turnover.  First, they bring members of a company together to build a community and increase employee engagement. Additionally, groups based on a commonality allow people to develop friendships and relationships that will improve loyalty to the organization. Finally, these initiatives allow a company to show their employees that they are more than just an employee and that they are valued for more than just the work they produce. 

Additionally, firms may consider health and wellness programs and rewards or recognition programs. These programs would allow employees to feel seen and valued beyond their contributions in work tasks and potentially exhibit those who are leaders within the organization, and those who exhibit outstanding citizenship behavior, going outside of their job role and taking initiative to improve a process or colleague’s job. Organizational support does not need to come from a direct supervisor or boss, but from the organization as a whole, in different channels.

As in all business processes, feedback is crucial for growth. Executives and leaders should utilize quantitative feedback through retention and employee turnover rates. Consider the use of retention data or employee surveys to understand how team leaders may find more impactful methods to focus on employee engagement and organizational support for increased job satisfaction and contentment for employees. Additionally, consider the use of two-way feedback so leaders and direct reports can have open communication about opportunities for growth and strengths that enable a more personal and genuine connection with a company and its leaders. 

As mentioned above, a mentorship program will strongly increase an employee's perception of organizational support; however, each employee's goals and expectations for fulfillment in their job differ. Have patience throughout this process of bettering the workplace environment both for the sake of the employees and the company. These initiatives will allow leaders to gain insight into their employees to find better methods of increasing comprehensive engagement specific to the members of their teams. 

High-achieving employees sometimes find themselves doubting their capabilities even though they are more than qualified. 

Imposter syndrome can be defined as “a behavioral health phenomenon described as self-doubt of intellect, skills, or accomplishments among high-achieving individuals.” Those who possess imposter syndrome cannot internalize their successes and subsequently feel fraudulent despite verifiable evidence that they are successful. 

In order to combat imposter syndrome it can be helpful to identify how the imposter syndrome is presenting itself. 

While attention to detail is important, it can become detrimental when it reaches the point of perfectionism. Individuals who strive to create flawless deliverables at all times may possess imposter syndrome. Since they doubt their intellect, they want to ensure that everything is entirely correct before finalizing anything. These individuals tend to be overly self-critical and hold themselves to higher standards than the standards they set for those around them. This pursuit of unattainable standards cannot be sustained in the long run and may ultimately lead to self-sabotaging.   

2. Super-heroism 

This frequently presents as over-preparing for tasks to appear capable of completing them. Individuals may feel compelled to be the best at everything and that overpreparation will allow them to achieve this. Oftentimes, super-heroism leads people to overwork themselves and can cause serious mental health implications. 

3. Fear of Failure 

Individuals with imposter syndrome may fear being shamed if they fail to properly complete a task. They fear being exposed as an imposter in the event that they were to fail. This can lead to avoidance of certain tasks altogether because it is believed that not trying at all is favorable to underperforming. 

Although fear of failure is commonly perceived to be related to externally imposed tasks, however, it can occur with self-imposed achievement-related tasks as well. Ultimately, avoidance of self-imposed tasks out of fear of failure can prevent progress toward personal career goals.

4. Denial of Capability 

Discounting one's intelligence, experiences, and skills is another manifestation of imposter syndrome. People who have imposter syndrome may attribute their successes to external factors or even random chance. Even if evidence can be provided to validate their contributions, individuals may continue to discredit their influence in their achievements. 

5. Fear of Success 

Although contrary to the previously discussed fear of failure, imposter syndrome may lead to fear of success. This occurs because an individual perceives failure as a positive feedback mechanism. They may have difficulty recognizing their successes as success can lead to high future expectations or additional workloads. 

Multiple of these characteristics of imposter syndrome can appear simultaneously and amplify the negative implications of imposter syndrome. Characteristics may present differently depending on the person and their workplace environment. 

If the previously discussed characteristics of imposter syndrome are present, there are some ways to decrease the fraudulent feelings that arise. 

Imposter syndrome often leads individuals to emphasize their weaknesses. It is imperative that individuals struggling with imposter syndrome focus on their strengths as much as they are considering their weaknesses. If there is a particular area that is difficult, consider exploring a skill that feels more natural. Making a list of individual successes or even analyzing data of successful past initiatives may allow for the recognition of personal accomplishments. 

2. Talk to someone 

Reaching out to peers or mentors is a beneficial way to combat imposter syndrome. Having an open dialogue about doubts and struggles in the workplace can work to diminish the sense of incompetence. Groups such as horizontal mentor groups can serve as a great resource for those struggling with imposter syndrome. Peers within these horizontal groups likely have had similar experiences and can provide strategies they used to overcome their self-doubts. 

3. Counseling

Speaking with a counselor about imposter syndrome can bring awareness to what is contributing to feelings of imposter syndrome. Specifically, compassion-focused therapy can be a helpful tool in combating imposter syndrome. Compassion-focused therapy is designed for patients who are highly self-critical and works to manage those behaviors. 

Most importantly, it is important to recognize that there are others who struggle with imposter syndrome. Taking active steps to counteract feelings of imposter syndrome will provide immense career benefits. 

Combating imposter syndrome can also be influenced by management. Managers must recognize the impact that they can make on imposter syndrome in the workplace and take action to limit it. Although counteracting imposter syndrome is largely a personal journey, external factors may also have implications. Here are some approaches managers can take to improve the workplace experience for individuals who have imposter syndrome. 

What provokes imposter syndrome varies on an individual basis, however, managers can take note of situations or responsibilities that contribute to employees' imposter syndrome. For example, on a team with many experienced employees, a younger team member may feel uncomfortable leading an initiative despite their qualifications. This situation may potentially contribute to imposter syndrome and a manager can help by reassuring the team member of their capabilities. 

Individuals dealing with imposter syndrome may have difficulties recognizing their own achievements. As a manager, it is important to help acknowledge when employees have successes. This helps validate that they are capable and a valuable contributor to the team. 

Managers should foster an environment that celebrates all individuals and that isn’t limited to solely embracing successes. Encourage employees to experiment in the workplace and do things for the sake of learning rather than only for accomplishments. Developing a strong sense of psychological safety will help ensure everyone that it is acceptable to make mistakes. 

Another method to increase psychological safety while reducing feelings of imposter syndrome is to encourage open dialogue between team members. Ensuring that all team members feel comfortable discussing their experiences within the workplace with their manager is a crucial aspect of counteracting imposter syndrome. 

Underrepresented groups may experience amplified effects from imposter syndrome. Recognize that these individuals may need additional support ensuring that there is a sense of belonging within the workplace. It is also important to be conscious of how personal biases may alter the treatment of individuals from underrepresented groups because this can contribute to their imposter syndrome characteristics. 

Imposter syndrome can be very prevalent among individuals who have achieved great success. Recognize that some characteristics of imposter syndrome such as self-doubt are natural and occur among everyone on occasion. If characteristics of imposter syndrome persist for extended periods of time, it should be explored since it can limit one's ability to succeed. 

Jane is a middle manager who finds herself at a pivotal point in her company's future. Her company has been exploring new initiatives that would entirely pivot from their current business focus. Although there is immense excitement between management about this potential new direction, Jane recognizes that navigating the balance of honoring the legacy business that her current team is a part of while also embracing the future innovation is a precarious task. 

With her team's focus on the legacy business, Jane must continue to keep her team engaged, excited, and informed about the potential shift without discouraging her team and slowing progress. The following strategies can be implemented to ensure high morale, sustain engagement, and effective communication during this transition. 

Communicating Effectively 

Navigating proper communication methods during these transformative periods is an incredibly difficult task. With a gap of knowledge between management and team members regarding the shifting landscape, determining what information to share and when can prove challenging. Work closely with upper level management to determine when information will be available to non-management staff. Once information can be shared, have an open conversation with the team to ensure transparency. Detail what the new initiative is and why the company believes this is the most advantageous avenue to pursue going forward. Emphasize that there are still unknowns in the evolving environment and that they will be informed as the situation continues to develop. 

Communicating effectively may also manifest through facilitation of feedback. Establish channels for team members to provide feedback regarding the transition. This can be achieved through allowing one on one conversations, anonymous surveys, or even team wide discussion. Implementing methods for team members to voice their questions and concerns will make them feel validated and heard during these uncertain times. Feedback is also an essential mechanism for company wide improvement. Gaining additional insights from current staff will steer the company to be more united as it moves towards this new direction. 

Ensuring High Morale 

Amidst the uncertain environment, it is imperative to ensure enthusiasm within the legacy team. As a middle manager, recognizing and appreciating team members can make a large impact on maintaining morale. Whether the achievement is big or small, celebrating the successes of team members can help the team gain a sense of importance and confidence. Take note of these accomplishments as it may be reassuring for team members to have a record of their achievements. 

Maintaining a high morale may also be achieved through allowing increased autonomy. A sense of responsibility and pride can arise from team members gaining more flexibility in the decision making process. Delegating some authority will increase innovative thinking and foster a culture of trust. Additionally, this can set team members up for success by allowing them to gain additional skills. These leadership skills can be applicable in the event that the scope of team members work shifts after the company further embraces the new direction. Increased responsibility for team members will produce further team buy in as they are truly more involved in the team. 

Sustaining Engagement 

While shifting towards the future, it’s important to recognize the significance of the legacy teams and their expertise. Managers should emphasize the impact the legacy teams have had on the organizations success. The company would not have reached its current level of success without the hard-work and dedication of each team member. Acknowledge the teams contributions to generate a sense of pride and reaffirm their role in the organization’s achievements. Continuing to recognize the importance of the legacy team will sustain engagement as it will support the notion that the team is truly making a lasting impact on the organization. 

Providing additional learning opportunities also sustains engagement. With this transitional period, team members may be concerned about the future of their role in the company. Adding methods for team members to improve upon current skills or develop new skills, can ensure preparedness for the evolving needs of the company. Although the current team function may remain after the pivot to this new direction, it is imperative to set team members up for success for potential new opportunities. Training workshops, online course, or mentorship programs can assist team members in developing new skills and adapt to the changing environment environment. Exploring cross-functional opportunities with the new business function may be a positive collaboration. This introduction to the team involved with the new business idea may allow for innovation and increased learning opportunities that will benefit both groups. 

Navigating the transition from legacy systems to future business ideas presents various challenges and opportunities for middle management. Through utilizing transparent communication practices, sustaining team morale, and fostering high engagement, managers can successfully lead their team through this transition. Although there are still many uncertainties for her to face, Jane has all the skills and leadership capabilities to ensure her team is productive and supported as her company takes on a new journey.