Blog, culture and engagement | Ambition In Motion

by Grace Tripathy

Tue 17 January 2023

What is Executive Branding?

As an executive of your company, you are the face of the company or business you run. You are the one that everyone first thinks of when they hear or interact with your brand, you are the one they blame if something goes wrong, and you are the one they remember.

Executive branding is important no matter what kind of business you are in, whether it be retail, construction, manufacturing, healthcare, technology, or any other industry.

Branding is necessary for all aspects of your business; you want everything to be cohesive and be true to who you are and what you believe. Those values and beliefs should trickle down the pipeline of your employees, and as an entire brand, you should all feel similar in how you see the workplace and the world.

According to Forbes, executive Branding drives sales and increases company visibility.

Executive branding starts with determining what you want your core message to be. Your message should coincide with what your target audience believes, and you need to use your message to grab their attention. For example, if you are the executive of an environmentally friendly packaging supplies business, your message should relate to the work your company does and how you do it. Your target audience would be business owners of all sizes who want to only use packing supplies that are eco-friendly. If you brand yourself properly and market your message to those people, you’ll have a loyal customer base in no time.

Even though you may not deal with your audience daily as other people within your company do, it’s still extremely important to brand yourself as the executive. Your branding is what helps you make connections in the business world, it helps get your name in front of people’s eyes, and it helps to boost your business more than you probably imagine.

Whether you’re in a new position as executive or you’ve been executive for 10+ years, there is always room for improvement when it comes to branding yourself.

What are the Benefits of executive Branding?

As an executive of a company, you barely have free time as it is. So, do you really need to take the time to brand yourself? Here are 5 reasons why it’s necessary to establish a personal brand for yourself:

1. Show off your uniqueness

Executive branding is your one chance to show your audience what makes you and your business unique. What do you offer that others don’t? Why should they support your business over your competitors? What makes you unique?

These are all things you should answer when defining your brand as executive. People support those they align with, in all aspects. If someone can see who you are as a person and can see you truly care about a cause or believe in a product or service, they’ll see that and come to your business with their credit card ready. Authenticity and uniqueness are what drive people to your brand!

2. Gain more relationships

The only way to gain new clients or customers and create loyal ones is to get them on your side. Let’s go back to the eco-friendly packing supplies business example. If there is a small business owner that believes in your cause and can tell you truly care about saving and protecting our environment and they like you as a person, they are 10x more likely to continue supporting you even if your prices are higher.

Relationships are crucial and maintaining them is an essential practice.

In fact, 71% of consumers say they prefer to support companies that align with their own values. Why is that? Because they like you for you, not for your prices or products. You have similar values and that is what makes people loyal to one brand over another.

4. Show off your beliefs and values

Going back to the stat that 71% of consumers out there prefer to purchase products or services from brands that align with their own values and beliefs, creating an executive brand is one of the best things you can do to show your target audience what you believe in and why you believe it.

These days, people don’t just type in something online and purchase the first thing that pops up. They take time to research the company, see who runs it, and learn why they started it. If you don’t tell your story well enough or show potential consumers what you believe in and why, or what your values are in life, odds are they have already clicked off your page.

Why is that true? Because people like to see authenticity and they like to know you became an executive of a company for a reason other than to make a new income. Consumers don’t want to feel like you are using them to get a paycheck, they want to feel good about purchasing and investing in your business because your values and beliefs are the same as theirs.

Make sure to tell the world what you believe in, what your value in both your personal and professional life, and why. If you hit this on the head, your loyal customer base is going to skyrocket.

5. Less negative, more positive

Any high-up executive knows that no one is perfect, and you are bound to make a mistake at some point in your career. When you are in control of your executive branding, you can determine how people see you. Are you the nice boss that allows your employees to dress down on Fridays? Or are you the mean boss that doesn’t want to pay people’s healthcare?

When positioning your brand, you need to think about what you want people to think of you as. If you treat your employees right, you market yourself right, and your brand yourself properly, you can drown out the negative comments made.

This can be sharing things about yourself, your life, or an experience you had with a customer. It can also be donating to a cause you believe in, or this can be showing off how you treated your employees to a team bonding experience. Whatever kind of boss you want to be, make sure you consider how people are going to see you from that.

As an executive, you only want to be seen in a positive light, so make sure you brand yourself to receive only positive thoughts! Branding is one of the best business tools you can use and guess what? It costs nothing but time and energy! Branding yourself as an executive is something you should take your time

by Malhar Lakshman

Tue 17 January 2023

Sometimes, one of the most difficult actions for a manager to take is to understand when to take a leave of absence. 66% of managers suffer from burnout, and according to Gallup, this number is only increasing. After all, managers often are in a unique position between direct reports and executives. Not only are they assisting their team below, but simultaneously assisting a team above. In addition to that, they have their own problems to face as well, including hiring, training, and retaining employees. This quote from Harry Levinson from the Harvard Business Review sums up the quandary faced by managers:

“In my role, I’m the guy who catches it all. I don’t know how much longer I can last in this job.”

While we have explained how to manage burnout as a manager, there comes a point that it is important to throw in the towel, even temporarily. However, there are a few steps to take for the sake of professionalism and to help both your team as well as your senior leadership team. After all, a manager’s absence is a phenomenon that will have a drastic impact on the rest of the team. Therefore, planning for before, during, and after the leave will be the manager’s responsibility.

Before the Leave

Before your actual leave, one of the most important things to do is properly notify all of your coworkers, whether they be your direct reports, your peers, or your superiors. This is extremely important. Plan on assigning a point of contact as a substitute for you in order to make the most out of this break as well. Separation from work can be extremely valuable.

Notifying an executive team or any superior of a leave of absence can be daunting at times. The key here is to provide written documentation in conjunction with the human resources department explaining the following

· What- Is this a leave of absence? Is this a step down and a break at the same time? Be sure to clarify exactly what steps are being taken during this break.

· Why- Explain any reasoning as to why this action is being taken. No answer is an incorrect one but explaining the rationale behind mental health reasoning can add credibility to this report.

· When- Clarify the dates as to when any breaks are being taken, as well as a timeline approximating a return to duties. While it is okay to have an indefinite duration, adding statements such as “no less than” or “no more than” can help senior managers in finding coverage.

Leave transition paperwork behind. While your leave may not necessarily be a permanent one, it is a leave, and staff contacting you should be unnecessary. This break is meant to refresh you and help with your mental health, as opposed to being on-call support. This paperwork should include team goals, some dossiers, and current tasks. A tool like AIM Insights can be a great way to document all of this information in real time. Hopefully, someone within your team is temporarily elevated to a managerial position. However, if senior leadership promotes someone unfamiliar with the team, they need to be well equipped to hit the ground running. Therefore, thorough paperwork will be extremely helpful. In addition to that, it will assist the team chemistry by allowing the substitute manager to understand individual personalities as well as specialties.

During the Leave

Many managers will struggle with the actual leave component of their planned leave. After all, their role is such an active part of the workplace that it ends up being very time consuming. Having this much free time can be somewhat daunting. So, what should a manager do with their time off?

1) Log out of any work accounts- This break is meant for rehabilitation, as stated before. It is not meant to transfer you to remote work. Express that employees are not to contact you, unless there is an emergency, and only if there is an emergency.

2) Get help- Taking a leave of absence is a drastic step. Simply taking a break for mental health and not taking further action is unproductive. Reach out to doctors, therapists, and mentors to look at further action.

3) Take some time for yourself- During this time, explore interests, and look at activities outside of the scope of the job. The goal of this is to reduce high levels of anxiety and stress. Use this time accordingly.

4) Contact superiors- If you are making any changes to your original planned break, let your superiors know, so they can then pass on further instructions to your substitute. In addition to that, keep them appraised on your projected return. This will assist them in reintroducing you to the workplace. In addition to that, let them know if you plan to reduce your duties in any capacity. It is okay to say that a job entails a little too much. Smart delegation can help with this as well.

5) Prepare yourself to return- This seems a little straightforward, but it is a fairly important aspect of the leave. Work can be stressful, especially coming back off of a break. Imagine missing a few days of school. When you came back, it was a completely different unit being covered in math, a brand new animal to dissect in science, and somehow the school lunches got even worse. Returning to work after a mental health break can be extremely similar to this. Acknowledge that there may be changes, and that you may have a bit of work ahead of you in reacclimatizing to the work environment.

At the end of the day, being a manager is yet another job which will take up time and effort. While this position is one of support and mentorship, sometimes it is in fact a manager who needs the aforementioned things. It is okay to ask for help, and more than okay to take time off to focus on returning stronger.

by Malhar Lakshman

Thu 5 January 2023

A manager is a key part of the workplace in almost every company. These individuals help delegate tasks, deal with interpersonal issues, and often determine the goals of the team. However, a manager can often serve as more than just a taskmaster. Managers often boast a wealth of experience which can be passed on to their direct reports.

The Oxford Review referred to mentorship as “knowledge management.” Such a description couldn’t be more apt. Sharing information between both manager and direct reports can be a challenge, which can be rectified with a few different actions.

How to be a Mentoring Manager

1) Learn to ask good questions- good teachers and mentors don’t necessarily always give the answers to their students. Asking effective questions can lead a mentee to a solution without being spoon-fed the answer. It will allow them to become more solution oriented rather than dependent on you.

2) Limit how much time you have available to your direct reports- This might seem counterintuitive, but an open-door policy will never be beneficial in an operations aspect for your company. This will not only leave you overwhelmed, but not allow your direct reports to be self-sufficient. However, scheduling time to meet with your direct reports can be very beneficial as well, since it can give them a feeling of loyalty and being noticed.

3) Be smart with delegation- a good manager should recognize what tasks to give their direct reports, and what tasks they should take responsibility for by themselves. In addition to this, great managers understand to never give a direct report a task that they would avoid themselves.

4) Understand growth- at the end of the day, while a manager will no doubt want to retain as many members of their team as they can, they need to realize that not every direct report will want to remain a direct report for perpetuity. Foster their growth whenever possible, and they will reward you with better quality work, as well as more loyalty. And if they so choose to leave, that’s okay. More individuals will come later down the line.

5) Assume responsibility for your direct reports- If they do something well, acknowledge them. If they don’t necessarily do something well, help them see how they did something incorrectly, and then don’t leave them out to dry. Take responsibility as well.

6) Grow personally as a worker as well- Every bit of knowledge you have as a manager can and should be passed down to your direct reports.

How does a manager appeal to all age groups?

Great managers will often prove to be the best facilitators and mentors within their organization. Different age groups can all have vastly different interests and methods, but with the right helmsman, they can come together and work with high degrees of success. Here are some ideas on how to properly manage this workplace

1) Hold regular 1:1s and foster the prioritization of communication within your workplace. For the first time ever, four generations are in the workforce at the same time. Each of these generations have different expectations and methods to use. This can easily lead to conflict when colleagues are unaware of these differences and try to work by themselves or cooperatively. Employees need to be able to communicate these differences in a healthy manner and choose how to approach a task.

2) Recognizing different peoples work orientations is a vital skill to be an effective manager. Just because someone has more experience doesn’t mean that they want to be a project lead, nor does it mean that they have the necessary skills and personality. Put individuals in positions that they want to be in and will succeed in, rather than positions that they have potential to be in. While learning is a part of a direct report’s job, it should be at their own pace, rather than being thrown into the metaphorical deep end of a pool and being told to swim.

3) Identify that different generations perceive respect differently. Regardless of who they are, no member of a team deserves to feel obsolete or disrespected within the workplace. Fostering a workforce with a wide sense of understanding and mutual respect is critical. The Platinum Rule can be enforced throughout the workplace as well. The more common Golden Rule explains to treat others as (you) would want to be treated, but this is deficient. A generation Z worker may not like to be treated in the same way that a Boomer would. The Platinum Rule says to treat others as they would like to be treated. This creates a better team dynamic and a respectful environment.

While the workforce may be expanding to a scale unimagined before, this can be a good thing for your team. Proper communication and management can allow a team, regardless of age barriers, or any other times of barriers, to be a much more successful team.

by Malhar Lakshman

Thu 5 January 2023

A post-COVID effect in the workplace has been an increased prioritization on individual mental health, which has often led to a phenomenon known as the Great Resignation. The Great Resignation is generally agreed to have started in early 2021, and as of January 2023 is still ongoing. The prioritization of mental health and consequent behaviors have also left managers in unique quandaries. Employees are more likely to resign, take more time off, schedule for more flexibility, or look for a new job.

However, what most people don’t truly realize is how managers are affected by mental health issues, and how they can combat it. As of October 2022, a whopping 76% of executives and managers have reported feeling burnt out or overwhelmed as a result of their work. Now, given the higher compensation, one might argue that the pressure is a part of their job. However, there are a few ways that a manager can not only manage effectively, but also have a better grip of their mental health. These methods are often changes to how a manager chooses to work, as well as some mentality changes.

Preventing your own Burnout

1) Plan for different phases of the day. Not every hour of the day should be treated equally. Now you might wonder why every hour of the day doesn’t deserve equal treatment. The answer to this is quite simple, and can be answered with a question- how do you feel after your lunch break? Some might say drowsy, or a little heavy. Just as worker efficiency can ebb and flow throughout the year, your attention and energy can change depending on the time of day. Schedule yourself accordingly. You know your body best, and if you have the power to choose times to schedule meetings, utilize that privilege. Some people use mornings for the most attention requiring work, which makes sense for them. The caffeine might have kicked in, or they might just be morning people. However, not every individual is that way. Some people feel too impatient after waking up, and something with fine details might not be the best possible thing for them.

2) You can afford to be less reactive, and more passive. Not every issue needs to be dealt with urgently, especially by you as a manager. Sometimes, issues can be passed off to direct reports who are able to handle it with less stress. Consultant David Allen penned a book called Getting Things Done: The Art of Stress-Free Productivity. This book proposes a mindset similar to an email inbox. Think about how you organize that inbox. Some messages might be of a priority, while others simply sit in your inbox. You don’t mandate yourself to respond to every email immediately, do you? It’s a very similar concept.

3) Preserve your work hours, and even more importantly, your off hours. You will not be as efficient if you are always working. A brain is like a muscle- if it is taxed or worked, it needs to have time to recover. While emergencies happen, for the most part of the normal work cycle, you do not always need to be on call. Stick to the nature of the off-hours. Don’t check emails, don’t draft any, and don’t worry about getting work done. Relax, and get yourself into a mindset for the next day.

4) Set firm boundaries with when you are accessible and when you are busy. If you keep an open-door policy, you will become overwhelmed by the amount of requests that come your way. Create a specific set of hours in which you can deal with issues brought to you, and do not keep the metaphorical door open any longer than this. While this boundary may seem harsh, you cannot help others if you have problems of your own to address. Therefore, setting this boundary will benefit you in the long run.

5) Prioritize what you do per day. If you’ve ever meal-planned before, it’s a very similar psychology. You can’t achieve everything you want to in one day, so you have to plan the tasks you have to do per week across the entire week.

6) Avoid micromanaging things. Your staff was picked either by you or your predecessors for a reason. Having this faith in your staff will be much more rewarding and efficient than doing it all yourself. Your primary role as a leader is to help enable your staff.

7) Find your anchor points. In the case that you need to take a break, or a leave of absence, you need to make sure that your team will not be left high and dry. Have a second point of communication, and don’t be afraid to make subleaders.

8) Finally, don’t be afraid to recognize if you need help. Plenty of managers, as well as plenty of people take extended breaks to work on their mental health. It is always more than okay to do something to work on yourself. A manager functioning at 50% is much worse than someone who is healthy and capable of making difficult decisions. Be communicative with your team and your peers, as well as senior leadership to allow for a smooth transition due to your leave.

Mental health as a manager can always be scary at first. After all, you’ve been conditioned to always put your direct reports first. And that’s completely okay, as long as you remember that you need help occasionally as well.

by Grace Tripathy

Thu 5 January 2023

Have your team members been acting differently or producing lower-quality work? Maybe there's an increase in requests for sick days or your direct reports seem disengaged during meetings? Unfortunately, all of these could be the early signs of team burnout.

Burnout is quite common in today’s workplace. Two-thirds of full-time workers report experiencing burnout on the job, and it’s a phenomenon that impacts employees across all industries and roles, not just people in senior positions or traditionally high-stress jobs.

However, there’s hope: as a manager, there are several ways you can mitigate the impact of burnout on your team.

How do you identify team burnout?

It’s critical that managers identify the signs of burnout early on. However, it’s important to note that they aren’t always easy to identify.

You may assume that an employee has been missing deadlines or coming into work late because they are simply lazy. Or that the unusually negative, critical team member is simply in a “bad mood.” But these actions can be signs of burnout.

It’s also important to keep in mind that employees can experience burnout in their personal lives, which can carry over into their work. Managers shouldn’t assume that an employee is immune from burnout just because things at work aren’t busy.

To help you better identify the signs of burnout, look at the common physical, mental, and emotional symptoms below:

Physical symptoms of burnout

● Feelings of energy depletion or exhaustion

● Loss of productivity

● Fatigue

● Loss of appetite or change in eating habits

● Lack of sleep

Mental symptoms of burnout

● Constant worry and anxiety

● Inability to focus clearly

● Increased mental distance or apathy

Emotional symptoms of burnout

● Feelings of negativity or cynicism

● Irritability

● Emotional fragility or heightened sensitivity

● An increased tendency to start arguments or make harsh comments

While these signs can be used to identify burnout in individuals, the same evaluation can also be used to assess teams. If multiple team members seem to be suffering from any of these symptoms, or if your team seems to be experiencing a general loss in productivity, there’s a chance that they may be experiencing burnout.

How to help your team deal with burnout

Once you think you’ve identified burnout on your team, how do you manage it before it becomes problematic or long-term?

1. Understand the root cause

Before you take any action, take the time to understand the root cause of your team’s burnout. This will not only help you identify how to best help your team, but it’ll also demonstrate that you’ve noticed they’re not being themselves and want to help them overcome this obstacle.

There are many potential contributing factors: a heavy workload, lack of leadership, no clarity around roles or expectations, and unfair treatment are common work-related causes of burnout. Of course, there could also be other factors outside of work that contribute to your team’s burnout such as financial or family-related stress.

Here are a few tips to help you identify the root cause:

● Have in-person conversations. Even though your entire team may be experiencing burnout, have conversations on an individual basis. 1-on-1 conversations are a good opportunity to address your direct reports' wellbeing. Addressing the entire group can be intimidating and make it difficult for members to open up. So schedule time for every employee and try to understand what they’re going through. Each person may also be able to share their perspective as to what’s happening at a team level.

● Ask questions. Keep in mind that it may feel scary for employees to open up about their struggles in the workplace, especially to their managers. They may fear repercussions or worry about being perceived as less hardworking than other team members. If your employee seems to have a hard time starting the conversation, approach them with empathetic questions, such as, “What’s on your plate right now that’s overwhelming?” or “Where are you feeling the most stress?”

Other strategies can make it easier for people to open up about their experiences, too, such as ensuring confidentiality or connecting the employee to a third-party expert (such as a coach or therapist) that they may feel more comfortable working with. Sometimes, your employee may not feel ready to open up, and that’s okay too. Don’t force them to talk if they don’t want to but let them know you’re always available whenever they’re ready. Tools like AIM Insights can help leaders accomplish this goal.

2. Be an advocate

As a manager, one of your most important roles is to serve as an advocate for your team. This means making sure your direct reports are well taken care of and supported. This is especially true when it comes to burnout. Depending on the reason for the burnout, the way you advocate for your employees can take on different forms. Here are a few examples to inspire ideas:

● Protect their time. If your team suffers from a heavy workload, one of the best things you can do is protect their time. What does this look like in practice? If someone approaches you to see if your team can take on a project, push back or say no. Also, let your team know that it’s okay to turn down work themselves if they feel overworked – this will empower them to regulate their own workloads.

● Provide access to relevant resources. Regardless of the root cause, burnout can have very serious mental health consequences. Connecting employees with resources, such as information about wellness programs or wellbeing guides can be helpful. However, as a manager, you should also know that you’re not expected to be a mental health professional. So don’t hesitate to point your employees to an external source of mental and physical health support, whether that’s in the form of a healthcare professional or therapist.

3. Demonstrate compassion and empathy

Compassion and empathy are useful tools for the workplace – especially when dealing with issues like burnout. There may be times you get frustrated with your team, or they get frustrated with you as you overcome this obstacle together. This is totally normal, so remind yourself to view the situation through a compassionate and empathetic lens. This will make it easier to get through the challenging times together. Below are ideas for how to demonstrate compassion and empathy:

● Don’t take it personally. It may be tempting to view your team’s burnout as a personal failing, but that’s not the case. At the end of the day, many factors can lead to burnout, no matter how hard you try to prevent it. So, when practicing empathy and compassion on your team, make sure you’re applying it inwardly, as well.

● Think about what’s best for the team. A useful way to practice empathy is to ask yourself: what’s best for the team? The answer may vary by individual. What’s best for some employees is to take a vacation or personal leave and unplug for a bit. Others might need to clarify work priorities or have something taken off their plate. For some, it may be to support them if they decide to quit their job. This option can be challenging, but sometimes leaving an unhealthy work environment is the best thing employees can do for themselves and making sure that you’re supportive about their decision is the best thing that you can do for them.

by Grace Tripathy

Fri 23 December 2022

With changes occurring in the economy, many companies are laying people off, many times in waves. This can impact the morale of those that are left.

When employees are spared, they feel relieved for a little bit before they start thinking and worrying about the next wave: “Will I be next? I better start looking for a job elsewhere; What am I going to do?”

Thoughts like these are the symptoms of a syndrome, the survivor syndrome. The effects of this syndrome will cause a sharp decrease in employee engagement and productivity. Recent research through Velas Coaching has shown that after layoffs, employees often report reduced commitment and performance.

While some may feel lucky to still be employed, others may experience mixed feelings. They may be relieved to still have a job but simultaneously guilt-ridden about the suffering of former colleagues who were let go.

This type of “survivor guilt” is normally associated with the emotions people experience after facing a traumatic event or accident that looks at the lives of others, but it can also happen after corporate layoffs.

It’s not uncommon for the employees left standing to wonder, “Why did I make it, but they didn’t? or “How am I going to face my friends who were released knowing that they’re in a bad financial situation while I’m still employed?” Survivor guilt may be made worse by a perception that the company failed to recognize or reward trusted colleagues and friends and instead eliminated them.

Studies by the Harvard Business Review show that nearly three-quarters (74%) of employees retained after a layoff saw their productivity decline after it, while 69% said that the quality of their company’s product or service deteriorated. When these respondents were asked why they felt that way, they expressed feelings of guilt, anxiety, and anger.

The good news is that workers who felt that their managers were visible, approachable, and open were more than 70% less likely to report a productivity drop, and 65% less likely to report a decline in the quality of their organization’s offerings. These numbers show that leaders can make a big difference in helping retained employees deal with their survivor guilt.

As a leader you probably are asking yourself: “what can I do to help my team go through that dreadful layoff cycle?” Here are three suggestions:

1- Before the layoff cycle starts – Fight for your team

You may have heard the story of Bob Chapman, the former CEO of Barry-Wehmiller, a family owned company. In 2008 at the bottom of the recession, the company was hit very hard, and they lost 30% of their orders very fast. The board decided that they needed to save money and pushed for layoffs. Bob refused, so he came up with an idea, a furloughs program. Everyone was going to take an unpaid vacation so everybody will suffer a little as opposed to a few who suffer a lot. Guess what happened to the morale of the employees? It went through the roof. If you have the chance, protect your team at all costs and make sure they know you are doing it.

2- During the layoff cycle – Conduct them with empathy

As employees process the layoff cycle, they start to believe that the company they work for does not care about them, that they are pawns, merely a piece that can be easily sacrificed for the company’s sake. But it doesn’t have to be this way. As a leader, your ability to communicate effectively and regularly with your employees is invaluable in the long term. Much of how employees perceive a layoff depends on how much information is shared, and where it is coming from; it should come from you.

● Listen and acknowledge their fears

● Ask how your employees are doing and respond with empathy

● Make sure you validate or dispel the “rumors” out there, fast

● Make sure you are available, open-door policy

● Don’t hide the truth

3- After the layoff – Lead by example

When you perform a layoff, you’ve probably harbored feelings of regret for having to lose members of your team and feel anxious about the light in which survivors see you. Now you are managing a team of survivors, the lucky ones who didn’t get laid off. Therefore, you need to set a positive tone but also be realistic. Good fortune doesn’t make good performance.

Kick your leadership skills into high gear and focus on transitioning your surviving employees toward a new brighter future. Make employee engagement your number one priority, creating a safe space for your employees to succeed.

Organizations that invest time, money, and attention helping the remaining employees stay engaged are much more likely to succeed after a layoff than see diminished productivity. How your remaining employees perceive you are handling the process will set the tone for renewed trust in the relationship. If you handle it with integrity and empathy, you will minimize and perhaps eliminate adverse impacts of the survivor syndrome on your team.

by Malhar Lakshman

Wed 21 December 2022

Generation Z, also known as Gen Z, is a term used to describe individuals born any time between 1995 and 2010. With over 61 million of these individuals slated to enter the workforce in the next five to ten years, it is natural that many of the older workers already present in the workforce are a little apprehensive on how to work with these newer –and younger- workers. However, almost a third of the workforce by 2025 will be Generation Z. Therefore, understanding how to work with them will prove essential for any manager. The first factor with managing this younger generation is to recognize their wants and needs.

The Wants and Needs of Generation Z

James Colino, the CEO of Sheetz, states that “(Generation Z) has been subjected to political, privacy, technological and gender issues that have shaped how they think. Rather than giving them a pass on performance, it is required that leaders take the extra time to acknowledge differences, be inclusive, and find solutions that work for both customers and employees.”

Sheetz has been noted to be within the top 50 workplaces for Generation Z at both the entry level as well as within the corporate side of management. Colino has correctly stated how Gen Z prioritizes topics and how they’re treated.

Gen Z is the least inclined to plan to stay in their job. In a study made by greatplacetowork in conjunction with Pell, only 77% of workers agreed with the statement that they would plan to stay at their job. In contrast, the next youngest generation, the millennials, are of a much more resolute mind, boasting a strong 88% stating that they plan to stay in their jobs. Generation Z workers tend to prefer jobs that have some form of additional meaning, rather than just a salaried position. In addition to this, they are less likely than older generations to accept profits and pay under the opinion that they receive a fair share of profits and pay. It is important to recognize why Generation Z works, and what they choose a job for.

Deloitte has researched several of the top reasons that Generation Z workers have chosen their current job. 32% of workers strongly prioritized a high level of work-level balance. 29% chose to prioritize learning and development opportunities. 24% chose to fight for higher salaries. Finally, 23% of these individuals chose a positive workplace culture. Many of these workers also have hefty expectations about diversity, equity, inclusion, and belonging, also abbreviated as DEIB.

For Generation Z, work doesn’t just have to do with a way to kill time, but rather a way to support both them and their hobbies, and often satisfy some form of larger desire they have, such as philanthropy or charity. Understanding how to enable these needs can be a way to connect to these younger workers and have more loyal workers. DEI in the workplace shares great insight on how to properly foster loyalty in teams.

What does Generation Z want within their Workplace?

Generation Z has multiple aspects of a proper workplace that they feel is indispensable to their working career. According to Pew Research, Generation Z is more diverse than any other before it, especially in the professional working industry. One in five Generation Z workers identify as LGTBQIA and is less composed of Caucasians as previous generations. As mentioned before, this generation strongly prefers diversity, equity, inclusion, and belonging within the workplace. Generation Z also has a few other things that they like to be modeled within their workplace as well.

· A fair workplace- Gen Z has grown up with media and experiences explaining nepotism in great depth, such as in history classes, their part-time jobs, and elsewhere. Showing that promotions are awarded fairly, and that no employee is held in higher regard than everyone else for no reason can have a drastic impact on these workers’ perceptions of you as a manager.

· A fast-paced workplace- Generation Z has been through multiple major world events as they have grown and matured. This list of events includes multiple pandemics, such as Ebola and COVID-19, 9/11, the rise and fall of ISIS, multiple natural disasters, and so much more. Generation Z has been conditioned to be extremely flexible and adaptive to trauma and occurrences. Similarly, they expect a workplace that is quick and easy to adapt to challenges. This makes them much better with problem-solving, if everyone around them is equally willing to rise to a challenge and adapt.

· Involvement in major decision making- While not all decisions being made are ones that entry level workers should be involved in, there are certain decisions that anyone should be able to have a say in. This falls back to the Goreman Leadership styles, under the democratic leadership method. The democratic leadership styles state that any member can come in with an idea and can determine whether or not the idea is worth going forth with by using a consensus amongst other members, along with a final ruling by a leader. Democratic Leadership is particularly useful at getting team member involvement and retaining staff, but has a flaw in its speed, often taking time to come up with decisions. However, since Generation Z is such a fast-working collective, they can overcome this hurdle easily.

· Mentorship and Nurturing- Generation Z is by no means a “soft” generation, or unable to conduct networking. However, due to their fast paced and rapidly changing surroundings, they often need a hand in approaching certain cultures, or could be in use of a mentor. Fostering growth in these individuals can be rewarding and will make a dramatic difference to them. Remember that your experience is a privilege that not everyone has been afforded yet. Use it to help the person who may one day help others down the line as well.

All in all, Generation Z has a burning desire to work, but not just for themselves. With this in mind, and the resources stated above, use this information to make a workplace better suited to this younger demographic. By no means should this workplace exclude older people, but it should be a bridge between the two demographics. Understand that Generation Z will soon make up an even more significant part of the workplace, and that your actions could change the way that workplace looks.

by Grace Tripathy

Wed 21 December 2022

“Work Hard, Play Hard.” We’ve all heard this term countless times. Oftentimes, it’s plastered on core value statements and repeated by colleagues as a badge of honor, supposedly as motivation for balancing work and play.

There is no argument with working hard - it’s vital for any company to succeed. Without unwavering determination and an auspicious work ethic, your competition will out shadow you in a moment's notice.

But employees today aren’t interested in playing hard. They are interested in balance and work/life integration. The concept of play hard can have many connotations. By saying work hard, play hard, we are directly or indirectly communicating that all of our time must be at work or with work colleagues. Essentially, if we are working hard and then spending our free time playing hard with our colleagues, we are not allocating any time for ourselves to reset and recharge. On top of that, the notion of “play hard” also has many connections to partying and drug use/abuse which is not conducive to a balanced culture.

The term “work hard, play hard” is a major red flag when being stated as a part of a company’s values or mission statement.

“Play hard” glorifies a degenerate culture. Picture a group of suited bankers wearing loose ties, in a loud nightclub, spending a lot of money on bottle service, and making morally questionable decisions; then, showing up to work the next day hungover and reveling in party stories while “working.” These actions only work against the employees, owners and investors of the company.

“I have nothing against drinking and do my share. And there are plenty of TaskUs events where we serve alcohol. However, I do not want to promote constant partying as an important part of our company’s culture, whether intended or implied,” Jaspar Weir, President of TaskUs, said.

It creates social pressure to drink with your colleagues or be left out. Not to mention that being hungover and tired at work is unproductive. In general, getting wasted around your colleagues just isn’t a great idea.

It perpetuates the tech-bro stereotype that startups, and even well-established companies, desperately need to change. Companies fostering toxic work environments, especially poor treatment of women, and fraternity-like cultures of heavy drinking and partying play a role in this stereotype. Employees, amplified by media cycles, are screaming that this behavior will not be tolerated.

So, no more play?

No, we should all have fun!

Work Hard, Play Hard connotes that work itself is not fun, and all play happens outside of the office as a way of evening the scales between the doldrum of work and the excitement of what play can entail. We spend way too much of our waking adult lives in an office. Therefore, it’s in every company’s best interest to focus more on creating fun work environments that people enjoy, and ultimately promote employee engagement and better business results.

According to the Bureau of Labor Statistics, Americans spend nearly 40% of their day working - more than any other single activity in their day. Happiness makes people more productive at work, according to the latest research from the University of Warwick. Economists carried out several experiments to test the idea that happy employees work harder. In the laboratory, they found happiness made people around 12% more productive.

Employers must provide meaningful, quality interactions with employees where they can relate to one another on a personal level. This gives managers insight into why a normally productive teammate is falling behind due to underlying personal life stressors. It allows us to all be human together and enjoy time together at work.

Here are a few ideas for how to create a fun work environment:

Celebrate Small Wins

An essential aspect of a fun workplace culture is where people feel good about themselves and their work. While appreciating major accomplishments is necessary to increase employee morale, celebrating the small wins can be just as effective.

An employee has always been helpful to his team members. When an employee stayed late to cover a sick colleague’s work. When someone always comes to work on time. Or keeps his workplace immaculately clean. The tool AIM Insights measures this metric and calls it organizational citizenship.

Such day-to-day acts should not go under the radar and be appreciated as such.

It will indeed impart some positive vibes, laughter, team bonding and establish an overall fun working environment.

2. Ask employees what they want

The best way to create a fun working environment is to ask your employees about what they want. There is usually a generational and positional gap seen between the manager and the team members.

Thus, what you may consider fun at work might not necessarily be so for the employees.

Therefore, consider it an excellent practice to ask or gather feedback from the team about what you should do to make the working environment more fun.

More often, you’ll find that they’ll be more than happy to help you since it benefits them as well. Also, it will provide an excellent bonding opportunity between the manager and the team members.

3. Team Building Fun Activities

Team building activities that involve some strategy, skills, and team members working together can be incredibly effective in creating a fun work environment.

Such fun activities provide a plethora of benefits, including:

● Aids the team members into honing their strategic skillset.

● Promotes team bonding through activities such as icebreaker questions.

● Helping combat work pressure and stress.

● Increase in creativity and confidence levels.

● Inspires better communication between team members.

● Such fun activities help to bring team members together and actually bond over something that all enjoy.

This creates a sense of camaraderie and that their colleagues can be friends. Perhaps, the most crucial benefit is that the learning and collaboration developed during such team-building fun games can help in the actual working environment.

Having fun without hard work does not promote good business. Ditching the “work hard, play hard” mantra and focusing more on creating a fun work environment doesn’t mean people are happy, but it is a step in the right direction to allowing employees a fun expression of their job, in a safe and responsible manner.

by Malhar Lakshman

Thu 8 December 2022

Financial Managers often oversee other workers within their company’s finance departments, while also assigned several tasks of their own. These managers are often responsible for the creation or delegation of some of the following tasks, according to the U.S Bureau of Labor Statistics.

· Preparing Financial Statements, business activities, and forecasts

· Monitoring financial details

· Supervising Employees in Financial Reporting and budgeting

· Reviewing Financial Trends

· Analyzing market trends

Most importantly, financial managers are often responsible for advising senior leadership in terms of decision-making for business processes. Most of their decisions are data-driven and require strong analytical skills. However, since many of their ideas come from aggregate functions and data, they are strongly dependent on making sure that they have their intermediate functions and data given to them. This work is often passed down to direct reports, despite its high importance, and often serves as a method of determining whether an employee is deserving of a promotion.

In addition to this, a manager cannot truly start or submit their work until this intermediate work is completed and handed it. With the necessity of this work, financial managers often utilize software platforms known as Human Resource Information Systems, or HRIS for short to track productivity and task competition rates. Most of these systems also make attempts to track feedback but are often lacking in this regard. This is where Ambition In Motion can come into play in a very effective way.

Ambition in Motion provides a product and service known as AIM Insights. This service is a platform that integrates with the already present HRIS systems and is meant to improve worker communication, engagement, and retention. AIM Insights can be of use to most financial managers by addressing several problems that they face within their everyday careers.

AIM Insights can track when a goal is completed. This can enable these financial managers to have the highest possible efficiency when working on goals by being able to put aside certain tasks with confidence that they will be notified when things they are dependent on are completed. No need to check with a direct report every few hours to see if something has been completed yet! AIM Insights can automate this process and eliminate the tedious step of rechecking repeatedly.

AIM Insights provides a highly developed executive coaching program, with renowned experts available to consult about business decisions. Using the data that the managers themselves have provided, these experts can advise on what they would do differently, and how the manager could improve. For example, say a manager has one direct report that is highly skilled at cleaning strings of data, with another direct report highly skilled at accounting. In the pressure of a looming deadline, a manager might assign work that isn’t necessarily suited for each direct report. The expert might be able to see things differently, due to their objective and educated background, and consequently, create a more comfortable working environment for the direct reports. Since AIM Insights is also a third party, these mentors are not privy to workplace dynamics or personal problems, and as such, can provide a more clear and more unbiased opinion when it comes to making business decisions.

AIM Insights can also be a source of feedback for a manager. Many times, managers wish that they had more honest and direct feedback, but since their direct reports are worried about consequences, they may not be as open with their feedback. AIM Insights provides a rating system and requests feedback from direct reports as they submit their work, thereby eliminating a human interaction requirement from this feedback submission process. A quote from Kari Ardalan, a Vice President of Scaled Success at Zendesk explains just how effective this feedback submission is:

“At first I was a little nervous getting started (using AIM Insights) because I didn't know how my team would receive the survey. But after using the tool, I am learning so much more about my team that I didn't know from our previous 1:1 conversations and it is helping me connect with my team on a deeper level”

Improving the quality of feedback submissions can allow a manager to make more educated and informed decisions, while also allowing them to get to know their direct reports much better. Increased engagement has been shown to occur when interpersonal relationships are stronger in the workplace. Workers realizing that their boss pays attention to them, and their responses can give them a sense of acknowledgement and recognition that will then improve their engagement rates.

This feedback can also allow a manager to realize what jobs their employees prefer or what work they struggle with. This can allow a manager to make their business processes more efficient, as well as open a potential education avenue for their direct reports.

Overall, financial managers face multiple challenges, but interpersonal relationships and interdependency problems can be easily avoided. Contact Garrett Mintz for a free demonstration of AIM Insights and see how well this can work for your business.

by Malhar Lakshman

Thu 8 December 2022

Human Resources Managers are some of the most integral parts of a business and employee life cycle. Their duties include recruiting, hiring, onboarding, and training employees, addressing interpersonal concerns, terminating employees, and administering employee benefits. These jobs require high amounts of administrative duties, along with reading and aggregating of data.

As a result, most companies, if not all companies, are large enough to warrant having Human Resource professionals or departments utilize software platforms known as Human Resource Information Systems or HRIS for short. HRIS systems are designed to help organize most of the data required to accomplish HR tasks. However, most of these systems to not have a way to validate the data, or to edit it to be in the most convenient format for the readers. This is where Ambition in Motion can come into play.

Ambition in Motion offers a service known as AIM Insights. This service is most frequently used by Operations Managers to increase worker engagement, worker productivity, and goal-setting skills. However, this product can be applicable to any form of manager, whether it be a construction manager or a proprietor of a start-up.

AIM Insights is able to integrate with most frequently used HRIS systems and can also be of use for Human Resource Managers. Here are some of the ways that Human Resource Managers can use AIM Insights.

How AIM Insights can help HR Managers

1) Onboarding Assistance for New Direct Reports- When a new worker joins a company, while they might know who they directly report to, they might not necessarily know how they fit into the company, along with their corporate hierarchy. On top of that, using the organizational chart found through Microsoft Teams or Slack can be very time-intensive and tedious. AIM Insights can provide easy-to-understand organizational charts through the platform itself, which can easily be distributed.

2) Performance Tracking for Performance Improvement- When an operation manager chooses to put an employee on a performance improvement plan, most HR leaders will mandate that HR is consulted to make sure that the company is best protected in terms of legal matters. When HR has access to the productivity rates and task completion rates of the direct reports, it assists them in finding legal precedence and benchmarks to help ensure that the plan is warranted and legal in order to avoid wrongful termination suits or similar problems.

3) Getting Employee Feedback and Engagement Rates- Human Resources Departments often rely on employee testimonials as an attraction option for hiring decisions and also for determining the quality of management. AIM Insights has been stated to have produced more genuine and honest feedback from direct reports. Burt Tellier, the Vice-President of North West Rubber, who are customers of AIM Insights, has stated the following: “(They) were looking at the tool and were taken back at the feedback (They) were receiving. People were willing to reveal more in (AIM Insights) than they were when chatting with them face-to-face.”

4) Provided Communication Templates- AIM Insights provides communication templates and can create a standardized format of official communication within an office. For a Human Resources manager, this should be worth its weight in gold. A clear and concise delivery of a message that will be formatted the same across departments means that an HR worker doesn’t have to scrutinize memos as closely, since there would be a predetermined format.

5) Removal of Recency Bias- Managers frequently have to write performance reports about their direct reports. These reports are often read by Human Resources when making choices on laying off workers. However, these reports often fall victim to a phenomenon known as recency bias or the “what have you done for me lately” bias. Recency bias is defined as a cognitive bias that favors recent events over historic ones. An example of this would be how a lawyer’s final closing argument in court is said to be one of the most important moments in law due to it being the last, and therefore favored, event that the jury hears prior to being dismissed to deliberate. Since AIM Insights requires that managers file feedback on each individual task and goal as they are sent in, it allows objective feedback free from recency bias.

6) Discrete Outside Experts- Ambition in Motion provides third-party experts to assist with business decisions and to receive feedback. Employees are much more likely to be honest with their opinions with individuals who aren’t necessarily interacting with them on a daily basis. In addition to this, AIM Insights can create executive coaching relationships with their highly qualified experts. AIM Insight executive coaches include Management PhD holders, Cognitive Psychologists, and many other high level fields. This mentorship relationship can provide an invaluable opportunity for your Human resource managers.

7) Saves HR Work- AIM Insights is focused on improving employee engagement and retention. Employee Engagement rates have been observed to plummet before an employee leaves. With AIM Insights, a focus is placed on engaging with employees, and thereby mitigating the risk of employees leaving. While a manager is often responsible for driving the culture of a workplace, HR can often help motivate employees as well.

Human Resources Managers often have to make several difficult decisions, while also making sure that their company is well protected at the same time. Using tools such as AIM Insights can allow them to automate certain tasks, gather more objective data, and make educated decisions based off of all of this.

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- How to grow your brand as an executive and how that helps your company grow

Building your brand as an executive is critical to being a consistent leader

How to Take Time Off as a Leader

Showing your team that you can take time off is critical to them taking time off

How to be a leader that mentors

Mentoring is a critical skill that all leaders need to possess

How to lead and manage your mental health

Managing your mental health is critical to being a great leader

How to lead direct reports feeling burnout

Leaders need to be aware and proactive about their direct reports' burnout

How to help your team cope with layoffs

When layoffs occur, it is critical that we understand how our employees feel when we make these decisions

How to Manage Generation Z Employees

Effective management of Gen Z employees will be critical to developing a cohesive culture

Work Hard, Play Hard is Outdated

Creating balance for employees and demonstrating that as a leader is much more important than "playing hard"

How Finance Leaders Can Use AIM Insights

With human resources being the number 1 expense for a company, understanding your people is critical to being a successful financial executive

How Human Resource Leaders Can Use AIM Insights

Knowing how your employees are feeling at work can drive success metrics for HR leaders that can have a huge impact on the bottom line

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